Proactive Care Plus Executive

PCPE is the fully managed solution. It’s best for someone who wants a complete IT department experience without having to hire an in-house IT department. You may have an existing network infrastructure and need it fully managed. You may be upgrading with a new server and network, or purchasing your first server, and need high-quality IT support. You may want to have an IT department without paying the salaries and benefits of IT professionals. PCPE provides unlimited IT service for a flat monthly rate, providing full support whenever you need it, along with advanced security features.

PCPE provides all features of PCP as well as:

Advance Security Features

  • MX Logic – Anti SPAM and Active Message Continuity
  • Network-wide Antivirus Protection
  • Security and Vulnerability Analysis Scanning
  • Email Flow Monitoring

Support

  • Remote Support (Business Hours: M-F 8:30am – 5:30pm EST)
  • Onsite Support (Business Hours: M-F 8:30am – 5:30pm EST)
  • Onsite Support (After Hours: 5:30pm – 8:30am EST) billed as time and materials
  • Same-day Guaranteed Response on Critical Issues within 4 Hours
  • Discount on base rates for time and materials work performed outside coverage
  • Implementation of projects as time and materials or for a fixed fee

Please click here to download a PCP and PCPE comparison chart.

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